Chapter 13: Decision Framework
Making the Right Choices
Throughout this guide, you’ve encountered numerous decision points. This final chapter synthesizes everything into a practical framework for making key decisions about your comment system.
The Build vs. Buy Decision
When to Build Your Own
Strong Indicators:
- Privacy is a core value for your site
- You have technical skills and enjoy building
- Your budget is limited but time is available
- You want deep customization
- Learning is a goal, not just getting comments
Supporting Factors:
- Low to moderate expected volume
- Simple feature requirements
- Existing infrastructure you can leverage
- Long time horizon (years of operation)
When to Use Existing Solutions
Strong Indicators:
- You need comments working immediately
- No technical resources for building/maintenance
- High reliability requirements you can’t meet
- Advanced features needed from day one
- Your time is more valuable than service cost
Supporting Factors:
- High or unpredictable traffic
- Short time horizon
- Team without development capacity
- Need for enterprise support
The Hybrid Path
Consider using:
- Managed database with custom frontend
- Open-source solution with modifications
- Build MVP, prepared to switch if needed
Architecture Decision Matrix
| Factor |
API Backend |
Serverless |
Git-Based |
Static JSON |
| Real-time capability |
Excellent |
Good |
Poor |
Poor |
| Operational complexity |
High |
Medium |
Low |
Low |
| Cost at low scale |
Medium |
Low |
Very Low |
Very Low |
| Cost at high scale |
Medium |
Variable |
N/A |
Low |
| Customization |
Excellent |
Good |
Medium |
Medium |
| Technical skill needed |
High |
Medium |
Low |
Low |
Recommendation by Scenario
Personal Blog, Low Traffic:
Static JSON files or Git-based. Simplest, cheapest.
Medium Blog, Growing:
Serverless functions with managed database. Good balance.
High Traffic, Professional:
Full API backend with caching layers. Investment justified.
Technical Site, Developer Audience:
Any approach; users tolerate more complexity.
Non-Technical Site Owner:
Consider managed solutions or very simple approaches.
Storage Decision Framework
Decision Factors
Expected Volume:
- < 1,000 comments: Any storage works
- 1,000 - 100,000: Traditional database recommended
-
100,000: Plan for scaling from start
Query Complexity:
- Simple (by page): Key-value or files work
- Moderate (by date, user): SQL database
- Complex (full-text search, analytics): Consider specialized solutions
Budget:
- Minimal: SQLite, files, free tiers
- Low: Managed database free/cheap tiers
- Moderate: Production managed databases
Recommended Storage by Use Case
| Use Case |
Recommended Storage |
| Hobby blog |
JSON files or SQLite |
| Growing blog |
PostgreSQL (managed) or Firestore |
| Professional site |
Managed PostgreSQL with replicas |
| High volume |
Sharded database or specialized solution |
Authentication Decision Framework
By Audience Type
General Public Blog:
Email-based with optional social login.
Technical Community:
GitHub login primary, email fallback.
Business/Professional:
Account registration or company SSO.
Anonymous Focus:
Pseudonymous with spam prevention.
By Feature Requirements
Basic Comments:
Name + email (optional) is sufficient.
Threaded Conversations:
Persistent identity important; consider accounts or social login.
Community Building:
Full accounts with profiles.
Reputation System:
Requires authenticated accounts.
Spam Prevention Strategy
Tiered Approach
Tier 1 - Always Implement:
- Honeypot fields
- Time-based validation
- Basic rate limiting
Tier 2 - If Needed:
- Content analysis (links, keywords)
- Behavioral analysis
- Email verification
Tier 3 - If Tier 2 Insufficient:
- CAPTCHA (invisible preferred)
- External spam services
- Manual approval for new users
By Traffic Level
Low Traffic (< 10 comments/day):
Tier 1 + manual moderation.
Medium Traffic (10-100 comments/day):
Tier 1 + Tier 2, moderation queue.
High Traffic (100+ comments/day):
All tiers, automated workflows, community moderation.
Moderation Decision Framework
By Content Type
Low Stakes (recipes, hobbies):
Post-moderation with flag system.
Medium Stakes (opinions, reviews):
Hybrid: new users pre-moderated, trusted users post-moderated.
High Stakes (controversial, political):
Pre-moderation or strict post-moderation.
By Team Size
Solo Operator:
Automated filters + minimal manual moderation.
Small Team:
Shared moderation queue, clear guidelines.
Large Community:
Community moderators, tiered permissions.
Cost Planning
Budget Levels
Minimal Budget ($0-10/month):
- Static hosting (free tiers)
- Serverless functions (free tiers)
- File-based or SQLite storage
- Manual moderation
- Free spam prevention
Low Budget ($10-50/month):
- Basic managed database
- Serverless or cheap VPS
- Email notifications (free tier)
- Basic monitoring
Moderate Budget ($50-200/month):
- Production database
- Proper hosting
- Paid spam service if needed
- Professional monitoring
- Room for scaling
Cost Red Flags
Watch out for:
- Unpredictable serverless costs
- Database egress charges
- Email volume overage
- Traffic spike surprises
Feature Priority Framework
Must Have (MVP)
- Comment display
- Comment submission
- Basic spam prevention
- Moderation capability
Should Have (V1)
- Reply threading
- Email notifications
- User identity (basic)
- Rate limiting
Nice to Have (Later)
- Voting/reactions
- Rich formatting
- Real-time updates
- Advanced analytics
Probably Overkill (Unless Specific Need)
- AI moderation
- Complex reputation systems
- Real-time collaboration features
- Advanced personalization
Risk Assessment
Technical Risks
Risk: System unavailable
- Impact: Users can’t comment
- Mitigation: Redundancy, monitoring, graceful degradation
Risk: Data loss
- Impact: Comments lost
- Mitigation: Backups, replication, tested recovery
Risk: Security breach
- Impact: User data exposed
- Mitigation: Security practices, minimal data, encryption
Operational Risks
Risk: Spam overwhelms system
- Impact: Poor user experience, moderation burden
- Mitigation: Layered spam prevention, auto-moderation
Risk: Time commitment exceeds expectations
- Impact: Burnout, neglected system
- Mitigation: Automation, realistic expectations, exit plan
Risk: Costs exceed budget
- Impact: Financial strain, forced decisions
- Mitigation: Monitoring, alerts, cost optimization
Decision Checklist
Before starting your project:
Requirements
Resources
Architecture
Operations
Exit Strategy
Final Recommendations
Start Simple
You can always add complexity. You can rarely remove it easily.
Recommended First Version:
- Simple API or static approach
- Name + email (optional) identity
- Honeypot + time validation for spam
- Manual moderation
- Email notification for new comments
Iterate Based on Real Data
Don’t optimize for problems you don’t have:
- Add features when users request them
- Scale when metrics indicate need
- Automate when manual becomes burdensome
Plan for Change
Your needs will evolve:
- Keep data portable
- Document your system
- Review decisions periodically
- Be willing to migrate if needed
Enjoy the Process
Building your own comment system is:
- A learning opportunity
- A chance for customization
- A statement about your values
- An ongoing project, not a one-time task
If you’re not enjoying it, consider whether building is the right choice for you.
Conclusion
A comment system, despite its apparent simplicity, involves decisions about:
- Architecture and technology
- Storage and data management
- Identity and authentication
- Security and spam prevention
- Moderation and community management
- Performance and scalability
- Privacy and legal compliance
- Cost and sustainability
This guide has walked through each area in depth. Use it as a reference as you plan, build, and operate your comment system.
The key to success is matching your choices to your actual situation—your skills, your audience, your resources, and your values. There’s no universal right answer, only the right answer for you.
Good luck with your comment system!
Quick Reference
- Frontend: JavaScript widget on your static site
- Backend: Single serverless function or tiny VPS
- Storage: SQLite or JSON files
- Authentication: Name field (optional email)
- Spam: Honeypot + time validation
- Moderation: Email notification, manual approval
Estimated Time Investment
- Initial build: 20-40 hours
- Weekly maintenance: 1-2 hours
- Monthly maintenance: 2-4 hours
Estimated Costs
- Minimal: $0-10/month
- Typical: $10-30/month
- Full-featured: $50-100/month
Key Success Factors
- Start simple
- Measure before optimizing
- Automate repetitive tasks
- Keep data backed up
- Document everything
- Plan for the long term